Quality Manager – 884457 – £45000

The Company Mission Statement

Our customers are our priority, and we aim to exceed their expectations.

We recognise the importance of our colleagues and aim to create a positive and safe environment which encourages, Improvement, commitment, loyalty and hard work.

We strive to be excellent leaders and will undertake all our business activities in an efficient and ethical manner to provide a fair Return on Investment.

We are a family business with strong values and a culture where employees feel engaged and have a strong sense of ownership. we understand what success means for the business and our customers, we are a training and learning company, we enjoy our work and have fun in doing so.

We have a set of 5 values that were created to explain what it means to be a member of the Mallows Family.



The Position:


As Quality Assurance Manager you’ll be responsible for ensuring that we satisfy the requirements of our customers with the correct quality product, on time and in full, every time.

You’ll ensure that, through effective procedures, monitoring and coaching that the site and staff comply with our legal food safety and quality obligations as defined by the BRC Global standard.

You’ll be an integral member of the Site Management Team and will report into the site Technical Manager. You’ll oversee the growth and development of the team as well as the development of a strong Quality Assurance culture.

  • Manage, maintain, and implement the food safety management system in line with the requirements of BRC.
  • Driving a culture of continuous improvement through effective data collection monitoring trending and reporting of site quality KPI’s.
  • Engage with personnel of all levels on site to measure compliance to standards, evaluate methods and share best practice.
  • Monitoring all Retailer Codes of Practice requirements and effectively communicating these throughout the business.
  • Interpretation of these requirements into the company Food Safety and Quality Standard
  • Support site in preparation and during external site audits/visits, as required.
  • Analysis of customer and internal requirements and collate suitable documentation to demonstrate compliance.
  • Review and update company policies and procedures in a timely manner
  • Engaging stakeholders across multiple disciplines to collaboratively engage and clarify solutions, then support implementation as required.
  • Provide clear guidance to all sites on the detail of the company Food Safety and Quality Standard
  • Coaching site teams to improve levels of compliance on factory floor.
  • Facilitating and supporting/driving root cause analysis to deliver long-term sustainable solutions to issues as they arise.
  • Auditing the site to ensure compliance to the above.
  • Work closely with the Production Manager and Customer, ensuring QMS requirements are met.
  • Support issues and incidents across the business and providing knowledge, experience, and practical assistance as required.
  • To provide clear written reports and KPI monitoring, to all relevant stakeholders within the business.
  • Assist with other functions within the business should an urgent need arise.
  • Ensure that satisfactory hygiene standards are always maintained in the main operational areas and that the company hygiene rules are always adhered to
  • Attend and actively participate in relevant operational meetings, e.g. SMT meetings, daily production meetings.
  • Focuses on customer needs and satisfaction



  • Level 4 Food Hygiene
  • Level 4 HACCP
  • Higher Education Qualification in Food Science/Technology
  • Good knowledge of Microsoft Tools
  • Uses all information systems available to them with expertise, analyses, and extracts information to improve effectiveness and efficiency of work responsibilities.
  • Demonstrates competent use of new technology and business reporting and information systems.



Our Referral Incentive:

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from us you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

We offer a £500 referral if you introduce someone we place – see our website for details – www.rp-ltd.com

We regret that this client is not prepared to sponsor work permit or work permit transfer applications. Candidates must be able to prove their eligibility to work in the UK









To apply for this job email your details to info@rp-ltd.com.

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